Identifying vulnerable households in the community - Gloucestershire Fire and Rescue Service
8th January 2015
We have just received the following information from John Beard - Gloucestershire Fire and Rescue Service.
John says that over the last two years they have seen a significant number of fire related incidents in households where hoarding or poor housekeeping has been a contributory factor. Sadly, over the Christmas period they experienced the latest incident that resulted in a fatality in the home. They are working with several partner agencies to try and identify those people at risk in our communities but one area that has been highlighted as a problem is not having a significant number of "eyes and ears" on the ground in the community. This is where they are seeking our help.
If you are aware of households where housekeeping may be a problem they are asking that we all engage with them and where possible to discuss a visit from one of Gloucestershire Fire and Rescue Service Safety Advisors to discuss fire safety and to fit free smoke alarms if appropriate. Where you feel someone is vulnerable and would benefit from their help there are several ways you can let them know:
1) The favoured option is to ask them to self-refer using their website https://www.glosfire.gov.uk/your_safety.html
2) They can also make contact on 0800 1804140 if they do not have internet access
3) If this is not possible, you can refer them using the same methods. To do this you must ensure that you have their explicit permission to do so and that they understand they will be contacted by Gloucestershire Fire and Rescue Service. When referring, please be sure to explain your role and that you are referring on behalf of somebody else.
It is important that we all respect everyone's right to privacy, so we must deal with people sensitively and emphasise that this is not a judgemental approach. Gloucestershire Fire and Rescue Service and PHX Security Ltd aspire to make everyone safer and to reduce risk and harm, whilst respecting people's rights to live how they wish.
If we can all play a small part in this to assist our vulnerable neighbours it may reduce fatalities like this in the future.
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